One Hundred Shoreditch FAQs

Check-in is available from 3pm and you may check-out until 12 noon on your day of departure.

Early check-in is subject to availability and extra fees may apply. Please contact the front desk team in advance of your stay.

Late check-out is subject to availability and extra fees may apply. Please contact the front desk team in advance of your stay.

Luggage assistance and storage is available to guests of the hotel through the front desk team. The hotel is not responsible for luggage stored over 24 hours after departure.

We have accessible rooms that we recommend booking in advance to guarantee availability. Please visit our accessibility page for more information.

Policies can vary for special offers and packages. Please review the booking description of your reservation. If you have booked a flexible rate, cancellations must be made before 6pm the day prior to arrival. If you cancel after 6pm the day prior to arrival, you will be charged a cancellation fee of one night’s room and tax. Fully pre-paid bookings are non-refundable. An early departure fee of £50 will be charged if guests check out prior to their departure date. For more information regarding our cancellation policy, please refer to our Terms & Conditions page.

One Hundred Shoreditch is happy to be a dog-friendly hotel. We charge £35 per stay for your pet to join you during your time with us - and provide a dog bed, dog bowl and a special little treat for your pet. Find out more here.

Just a heads-up, parking is now on a first come, first served basis. No pre-booking, so best to check in with our front desk team on the day you arrive to see what’s available.

Yes, a security deposit of £50 per night is required to cover any incidental charges.

If you’re expecting something to arrive while you’re staying with us (or just before you do), no problem. We’re happy to accept it as long as your name’s linked to a current or upcoming booking in our system.

We do charge a small storage fee for keeping items safe in our back office:

• Envelope or small box: £3 per day

• Large box or small bag: £5 per day

• Luggage: £10 per day

Same applies if you'd like us to store anything for you during your stay. When your parcel lands, just swing by the lobby to collect it. We won’t be bringing deliveries up to rooms unless arranged ahead of time.

Yes, we offer a Lost & Found service. We can ship forgotten items back to you or arrange onsite pickup. Please note that shipping costs will be your responsibility. Items will be kept for at least one month, depending on their value.

Yes, a final bill can be sent directly to you upon check-out.  Just email our Front Desk Team at hello@onehundredshoreditch.com. 

Yes, some rooms are equipped with bathtubs. If you would like to request one, please email our Front Office Team at hello@onehundredshoreditch.com. 

Room Service is available daily and may be ordered by scanning the QR code on your in-room TV.

Yes, connecting rooms are available, subject to availability. Please contact our Reservations team to request this.

For more information on our bar and restaurant opening times, please visit our Eat & Drink page.

For detailed information about our in-room features, please visit our Stay page. For more information on both in-room and hotel amenities, please visit our Amenities page. 

A discretionary 5% accommodation service charge will be added to your bill on check-out. This is distributed amongst our front and back-of-house teams for the service they provided during your stay.